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Search results for “customer journey”
OTA-invested bank to double customer base; Japan Airlines to consolidate Spring Airlines unit | Daily Brief
04/26/2021
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6:09:55 PM
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Vaccine travel rules widen rift between China and the West; China investigates Meituan for suspected monopolistic practices.
Travel brands assess efficacy of content in evolved purchase loop
04/15/2021
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5:55:47 PM
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The role of content and blending it with commerce is getting refined in China. Hotel companies also need to re-work on their tech stack to ensure they end up having a better grip on the customer journey.
Airbnb reports a revenue of $887M for the quarter and will announce comprehensive update soon
05/14/2021
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8:26:52 AM
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The 2021 priority is to prepare for the coming travel rebound.
Guest loyalty in the hospitality industry
03/26/2021
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7:10:29 PM
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Nirvana would be hotels getting to the same stage based on guest data made possible by a joined-up, aggregated profile, like the air industry.
Demand may exceed supply as CEO of one of the world’s biggest hotel groups sees ‘surge’ in bookings
04/25/2021
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6:16:32 PM
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Travel and tourism will begin to bounce back by second half of 2021, and one of the world’s largest hotel groups warns about capacity constraints across the industry.
Travelport+: a next-generation platform for a new era of travel
04/15/2021
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4:21:21 PM
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The platform is designed to accelerate industry innovation in multi-source content distribution, travel retailing and value generation.
"We've only got 2% of the market", says Trip.com chairman at second listing
04/19/2021
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2:16:40 PM
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Chairman laid out a four-pillar strategy for the company's future growth.
Cathay Pacific to bring Hong Kong residents from the UK
04/07/2021
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12:34:26 PM
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Cathay Pacific has introduced an array of hygiene measures across all aspects of the journey.
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